Frequently asked questions
Our frequently asked questions are regularly updated for our most common customer queries.
Who is XISVEL?
XISVEL is built around street culture, self-expression and individuality. We create graphic-driven apparel for people who don't feel the need to follow the rules.
Our inspiration comes from street sports, music, underground culture, art and the people who make these scenes their own.
Do you offer free shipping?
Yes! We offer free shipping on all orders. No minimum purchase required.
How long does shipping take?
All orders are processed and shipped within 1-2 business days. A shipping confirmation email with tracking link will be sent once dispatched.
Click Delivery & Shipping to check the latest delivery estimate based on current order volume.
You can also track your order anytime by clicking here.
When will I receive my refund?
Once your return has been received and approved, your refund will be processed to the original payment method. The time it takes for the funds to appear depends on your payment provider.